A subjective source of information for digitalized customer services and high self-service rates published by TietoEnator.
Flash version contains shortened articles with links to individual PDF articles.
PDF version has the whole magazine in one package.
Back Issues:
URGE
#01/06
FLASH:
PDF:
(2,8 MB)
URGE
#01/05
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PDF:
(5,4 MB)
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#02/04
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PDF:
(4,2 MB)
URGE
#01/04
FLASH:
PDF:
(2,4 MB)
URGE
#02/03
FLASH:
PDF:
(2,1 MB)
URGE
#01/03
FLASH:
PDF:
(1,7 MB)
